Following taxpayer services are being offered by the Income Tax Department e-delivery mode: | |
1. | Dissemination of tax related information |
General information about compliance with direct tax laws, etc. is available in the website of Income-tax Department at http://incometaxindia.gov.in | |
2. | Dissemination of taxpayer specific information |
The facility allows taxpayers limited access to view their information relating to status of their PAN applications tax payments etc. on interest. | |
3. | PAN and TAN related services |
Applications for allotment or correction of PAN can be filed online. Status of PAN application can be tracked online and application for Tatkal allotment of PAN be made at http://tin.nsdl.com and http://utiisl.co.in | |
Call center for grievance handling | |
Taxpayers can lodge grievances relating to PAN/TAN applications at www.utiisl.co.in or www.tin.nsdl.com . They can also lodge telephone grievances at 0124-24380000. | |
4. | Preparation of returns of Income |
Department has simplified the return forms for salaried and other non corporate taxpayers. Naya Saral (Form 2E) is a simple one page return form meant for salaried taxpayers. A free Return Preparation Software called 'Sampark' is available on department's website since 2003. | |
5. | e-filing of returns of income |
e-filing of returns of income through e-Return Intermediaries | |
e-filing of Returns of income directly by salaried taxpayers | |
6. | e-payment of taxes |
New simplified challans (ITNS 280, 281 and 282) have been notified. | |
7. | Computerised processing of returns/refunds |
All returns are being processed on computers within a time frame of 4 months. More than 2 crore returns were processed on computers in F.Y. 2003-04. Computerised processing of returns has enabled faster processing of refunds, improved taxpayer service, and lower interest outgo on refunds. | |
8. | e-filing of TDS returns |
Scheme for electronic filing of TDS returns was notified in September, 2003. The earlier 16 TDS return forms have been integrated into 3 forms (Form 24/26/ 27). |