Grievance Resolution Directorate
Convenor - Grievance Resolution Directorate
CA. Charanjot Singh Nanda, President
Phone:
Mobile:
E-mail: 
Terms of Reference
- To enable an efficient Grievance redressal mechanism for Members and students.
- To facilitate processes to have a timely redressal for student and members grievances.
- To improve and monitor the processes in ICAI sahaayataa systems - Call Sahaayataa and E-Sahaayataa functioning.
- To Facilitate technology innovations to have a centralized Grievance Handling and Resolution platform for members, students and other stakeholders.
- To create awareness on ICAI Grievance redressal and Resolution mechanism for Members, students and other stakeholders.
- To ensure higher satisfaction level of Stake Holders.
- Any other functional grievances related to Members and Students Services, assigned by the competent authorities.
Members
|
| Read More.... |
Contact Us
-
Secretary to the Directorate : CA. Ravitosh Kumar
eSahaayataa portal: https://help.icai.org/
ICAI Call Sahayata: https://icai-call-sahayata.icai.org/
Email: grd[at]icai[dot}in
Mobile: 9997599975
